How can we organise remote consultation services that are safe, effective and equitable?
The policy vision of remote consultations is of an efficient, safe and accessible remote service delivered through state-of-the art digital technologies and implemented via rational allocation criteria. The reality is less glamorous. Research reveals that in the real world, remote services involve multiple contradictions and tensions—for example, between quality and efficiency, or between infection control and patient choice—leading to ethical dilemmas for managers, support staff and clinicians. These dilemmas cannot be resolved by rigid standard operating procedures or algorithms: they require contextual judgement.
Date:
11 November 2024, 18:45 (Monday, 5th week, Michaelmas 2024)
Venue:
Virtual Event
Speaker:
Professor Trish Greenhalgh (Nuffield Department of Primary Care Health Sciences, University of Oxford)
Organising department:
Green Templeton College
Organiser:
Naomi Benson (Green Templeton College)
Organiser contact email address:
mim@gtc.ox.ac.uk
Host:
Professor Trish Greenhalgh (Nuffield Department of Primary Care Health Sciences, University of Oxford)
Booking required?:
Required
Booking url:
https://www.gtc.ox.ac.uk/news-and-events/event/how-can-we-organise-remote-consultation-services-that-are-safe-effective-and-equitable-2024/
Cost:
Free of charge
Audience:
Public
Editor:
Walid Elbaz